We believe in fair shopping — if something goes wrong, we make it right.

Eligible for Refund

You can request a refund if:

The product is damaged, defective, or not what you ordered

The order is cancelled due to unavailability

Refund Method

Refunds are made through the same method you paid with (mobile wallet, card, or bank). It usually takes 7–10 working days after approval.

Not Eligible

Refunds can’t be made for “change of mind” or if the product is used.

Last updated: October 2025